The point of view is being truth to your self and dont lie and always forgive
<span>1) Decide what you want to learn from administering your questionnaire.
2) Plan questions that will help you get the information you need.
3) Use closed-ended questions to gather specific answers.
4) Use open-ended questions to solicit feedback.
5) Ask questions in such a way as to avoid confusion and bias.</span>
The literary term would be an oxymoron. Oxymorons are “a figure of speech in which apparently contradictory terms appear in conjunction (e.g. faith unfaithful kept him falsely true ).”