Why is the man in this story so tired?

John Burgoyne, poet, playwright and British general, submits an ill-fated plan to the British government to isolate New England from the other colonies on this day in 1777.

Burgoyne’s plan revolved around an invasion of 8,000 British troops from Canada, who would move southward through New York by way of Lake Champlain and the Mohawk River, taking the Americans by surprise. General Burgoyne believed he and his troops could then take control of the Hudson River and isolate New England from the other colonies, freeing British General William Howe to attack Philadelphia.

General Burgoyne’s plan went into effect during the summer of 1777 and was initially a success—the British captured Fort Ticonderoga on June 2, 1777. However, the early success failed to lead to victory, as Burgoyne overextended his supply chain, which stretched in a long, narrow strip from the northern tip of Lake Champlain south to the northern curve of the Hudson River at Fort Edward, New York. As Burgoyne’s army marched south, Patriot militia circled north, cutting the British supply line.

Burgoyne then suffered defeat in Bennington, Vermont, and bloody draws at Bemis Heights, New York. On October 17, 1777, a frustrated Burgoyne retreated 10 miles and surrendered his remaining 6,000 British forces to the Patriots at Saratoga. Upon hearing of the Patriot victory, France agreed to recognize the independence of the United States. It was, of course, France’s eventual support that enabled the Patriots’ ultimate victory.

The defeat at Saratoga led to General Burgoyne’s downfall. He returned to England, where he faced severe criticism and soon retired from active service.

Citation Information

Article Title

British plan to isolate New England

Author

History.com Editors

Website Name

HISTORY

URL

https://www.history.com/this-day-in-history/british-plan-to-isolate-new-england

Access Date

May 8, 2019

Publisher

A&E Television Networks

Last Updated

December 13, 2018

Original Published Date

November 13, 2009

TAGSAMERICAN REVOLUTION

BY HISTORY.COM EDITORS

4 0

3 years ago

Which description correctly explains the deaths of Cassius and Brutus?

RoseWind [281]

Cassius asks Pindarus to kill him with his own sword; Brutus runs onto his own sword, which is held by Strato.

6 0

3 years ago

Read 2 more answers

Note that common skills are listed toward the top, and less common skills are listed toward the bottom. According to

Shkiper50 [21]

Answer:

Some common skills Customer Service Representatives need are explained below.

Explanation:

Firstly, O'NET stands for Occupational Information Network (O*NET). For better understanding, explanations would be done on Customer Service Representatives:

Customer Service Representatives handle customer's queries, complaints, by providing solutions to complaints. They also educate customers on the company products and service for customer who make inquiry on products. Customer service representative can function in handling calls, inbound or outbound calls, they can be present on one on one with the customer, they can also work online by handling queries, complaints and inquiry through chats medium.

For further explanations, general skills required by the Customer Service Representatives will be listed below:

1. Empathy: A good Customer Service Representative is required to show empathy skills in other to capture customer's feelings. A good empathy is a way that leads to problem solving.

2. Excellent communication skills: a very good communication skills is also needed.

3. Excellent knowledge on the company's products and services: A good Customer Service Representative should be able to educate customers excellently when they make inquiry on products and services.

4. problem solving skills

5. Call handling skills: for Customer Service Representatives who make calls to customers or receive customers calls, they should have a good call handling skills.

6. Time management skills: This skill is very important, as it has power of saving cost for the company. If a large number of customers are attended to at a short time.

7. Active listening skills: Every Customer Service Representative should be able to listen without customers repeating themselves all over again. Because, this wastes time and get the customer tired.

8. Computer skills.

9. Speech clarity skills

10. Establishing inter-personal relationships with customers.

3 0

3 years ago