The given statement is false.
<u>Explanation:</u>
Objections raised by the customer side are generally based on the price of the product, old-fashioned brush-offs, competitor products or product fits. It is customary to object the products in the market by the buyers.
Objections may be classified into four types namely,
- Price of the product
- Relationship/Trust
- Quality of service
- Customary stall
From the statement given in the question we can interpret that the customer has lost the trust on the after sales services of the copier. Therefore, we can conclude that the statement is an example of objection due to quality of service.
the answer is C because its near water
Open ended question would be the most useful to John in this scenario.
The freedom to express all of their ideas and understandings is provided by the open-ended questions text format used for responses to free-form survey questions. As a result, there are many different ways to answer this question. By using open-ended questions, you can delve deeper into respondents' responses and uncover crucial information about the subject at hand.
One can use the answers to these questions to learn more about the topic in-depth and descriptively. Qualitative market research includes open-ended questions as a crucial component. In order to allow for future research based on respondents' responses, this research methodology heavily relies on open-ended, arbitrary questions and responses about particular topics of discussion.
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