I am going with B because using a phone call, the customer can notice emotion, if you send a text or something, the person won't know if you actually mean the apologies. Hope i helped. Have a nice day.
The 4th one is correct! :)
could you add me as best answer?
Answer:
its your wish it should be the loudest one
Answer:
she is using background knowledge
Explanation:
It is oviesse