Answer:
Customer relationship management
Explanation:
Customer relationship management is a strategy used in most organisation in which official make plan to retain their customers. They analyse the data about the customer, their professional history, their gross profit, nature of business etc. These all process help to boost the growth of company to the next level.
<span>The cell phone company is participating in strategic outsourcing. When a business uses strategic outsourcing they are outsourcing a part of their company operations to another company. By doing this, they are able to focus more on their core company goals and let another company handle the outside work of making it happen. </span>