Answer: Product-mix
Explanation:
From the given case/scenario, we can state that this situation describes the problem of product-mix. Product mix that is also known as or referred to as product assortment, tends to refer to total number of product/commodity lines that an organization offers to an individual or to its customers.There are four dimensions to an organization's product mix, these are length, width, consistency and depth.
Greer decision is linked with the inconsistency of the quality of services.
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The consistency with which the service attributes anticipated for customers are delivered is a reliable measurement of total quality in the service industry. Consistency defines how sometimes you demonstrate and offer your clients the desired service quality.
Consistency of service is always expected by all customers; they want calm and no disagreeable surprises. In manufacturing, performance improvement is accomplished via a technique called statistical control of processes or SPC to minimize system uncertainty or variability.
For example, you can't create a consistent quality of service if you're prompt, correct and polite to certain of your customers, sometimes in all your branches. Therefore to say, good service turns into an error. Credibility will not be lasting or successful.
Answer:
(E). local and national norms
Explanation:
Employee Involvement and Participation (EIP) programs are put in place by organizations to encourage inclusiveness and foster collaboration among employees in the organization.
Although such programs are valuable to the organization, the "local and national norms" or cultures, within which the organization operates, must be taken into consideration by the organization, when structuring its involvement program practices.
Answer:
The correct answer is: a virtual corporation.
Explanation:
Virtual corporations are becoming more common with the massification of the internet and communications. They are generally companies that are dedicated to the commercialization of products and generate a massive movement in the network that allows them to be in the "voice to voice" of people. They do not have physical facilities, which saves them expenses such as leasing and public services, and the contracted staff is minimal. These companies are based on the strategy of fast and massive shipments through transport companies in order to satisfy the needs of their clients.
