Its A because it does show them as realistic and simpliy that is natural
Answer: Your answer would be B. Reference
Explanation:
Ref. is an abbreviation for reference. It is written in front of a code at the top of business letters and documents. The code refers to a file where all the letters and documents about the same matter are kept.
A because in the last part it says: "Who is incharge"? and that is a seroius question.