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IRISSAK [1]
3 years ago
6

Toronto-based Mercedes-Benz Canada, with a network of 55 dealers, did not know enough about its customers. Dealers provided cust

omer data to the company on an ad hoc basis. Mercedes did not force dealers to report this information. There was no real incentive for dealers to share information with the company. How could CRM and PRM systems help solve this problem?
Business
1 answer:
frutty [35]3 years ago
6 0

<u>Explanation:</u>

Mercedes-Benz adopts a method where the dealers are the only contact with the customers and company has failed to communicate with the customers directly.

Customer Relationship Management (CRM) is a tool that can be utilized by the company for easier day to day work. The information can be kept up to date which is easy to import, export and apply statistics to find information. The information can be accessed by Mercedes from anywhere. It helps to connect with the customers.

Another tool Partner Relationship Management (PRM) is used to connect with partners. The tasks can be scheduled and performance can be managed. Information and report details can be shared with the help of CRM and PRM from dealers and partners with Mercedes.

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Sunland Company incurs the following costs to produce 11400 units of a subcomponent: Direct materials $9576 Direct labor 12882 V
anygoal [31]

Answer:

$4,392

Explanation:

Sunland Company

Therefore the costs are eliminated if they outsource the manufacturing:

Direct materials $9,576

Direct labor $12,882

Variable overhead $14,364

Total $36,882

Their new cost is ($2.85 X 11,400) $32,490

$36,882 - $32,490 = $4,392

If Sunland accepts the offer the net income increase (decrease) by $4,392

8 0
3 years ago
While building the ancient pyramids, the Egyptians performed several management functions. They submitted written requests and c
geniusboy [140]

Answer:

a, b and c i.e Organizing, Planning and Controlling

Explanation:

Note: <u>Since more than one option is to be selected, the three terms have been provided as an answer</u>

Organizing is the management function concerned with creation of organizational hierarchy, defining roles and objectives and authority and reporting responsibilities.

Planning refers to providing for unforeseen future events and deciding the ways to deal with them.

Directing refers to the management function of guiding, supervising and leading people with an objective to meet organizational goals and extract efficient performance.

In the given case, written request signifies planning, creation of a staff and consulting before arriving at decisions refers to organizing and controlling function.

4 0
3 years ago
Let's assume that a firm produces 40 products. Its total weekly cost (TC) at this output is $1200. This includes TVC and TFC. We
ikadub [295]

Answer:

$15

Explanation:

The computation of the average fixed cost is shown below:

As we know that

Average fixed cost is

= Total fixed cost ÷ Quantity

where,

Total fixed cost is

= Total cost - total variable cost

= $1,200 - $200 × 3

= $1,200 - $600

= $600

And the quantity is 40 products

So, the average fixed cost is

= $600 ÷ 40

= $15

3 0
3 years ago
Professional athletes attempting only to maximize income will defer larger salaries if:
GenaCL600 [577]
Professional athletes attempting only to maximize income will defer larger salaries if DEFERRED PAYOUTS ARE ADJUSTED UPWARD TO COMPENSATE FOR FOREGONE INTERESTS.
If professional athletes, whose sole aim is larger income are asked to wait for sometime before collecting their salaries, with the promise that their incomes will be raise for the period of their waiting, then, most of them will gladly agree to the arrangement, since, they are sure of higher amounts.
4 0
3 years ago
Which of the following characteristics would lead the auditor to assess control risk at a higher level?a. It is difficult for th
Yuri [45]

Answer:

E. All of the above.

3 0
3 years ago
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