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IRISSAK [1]
3 years ago
6

Toronto-based Mercedes-Benz Canada, with a network of 55 dealers, did not know enough about its customers. Dealers provided cust

omer data to the company on an ad hoc basis. Mercedes did not force dealers to report this information. There was no real incentive for dealers to share information with the company. How could CRM and PRM systems help solve this problem?
Business
1 answer:
frutty [35]3 years ago
6 0

<u>Explanation:</u>

Mercedes-Benz adopts a method where the dealers are the only contact with the customers and company has failed to communicate with the customers directly.

Customer Relationship Management (CRM) is a tool that can be utilized by the company for easier day to day work. The information can be kept up to date which is easy to import, export and apply statistics to find information. The information can be accessed by Mercedes from anywhere. It helps to connect with the customers.

Another tool Partner Relationship Management (PRM) is used to connect with partners. The tasks can be scheduled and performance can be managed. Information and report details can be shared with the help of CRM and PRM from dealers and partners with Mercedes.

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Which of these factors would be considered when making a location decision at the region/community level?
Delicious77 [7]

Answer: E .

The three most important reason'sfor a firm to locate in a particular region are,RAW MATERIALS

PERISHABILITY

TRANSPORTATION COST

Hope it's correct,

8 0
3 years ago
Zachary, a manager at ExecuComp, receives quarterly reports, which track his department's production statistics. However, these
makkiz [27]

Answer: measuring actual performance

Explanation: Measuring is the first step in the control cycle. Many employment and tasks can be expressed in concrete and observable terms.

Managers often use a number of information sources to assess actual performance, such as personal observations, statistical reports, oral reports, and written reports.

In the given case, Zachary is using a report that lacks relevance relative to the measurement criteria. Hence from the above we can conclude that the correct option is A.

6 0
3 years ago
Read 2 more answers
What is a normal good?​ a. ​ A good whose demand increases when income decreases b. ​ A good whose demand decreases when income
4vir4ik [10]

Answer:

. ​ A good whose demand decreases when income decreases

Explanation:

A normal good is a product whose demand increases as consumers' income increases. The demand may also increase as economic conditions in the country improve. Similarly, when income decrease, the demand also declines.

As people income increase, the purchasing power increase. They prefer more costly goods than give them more satisfaction. Increased income tends to make consumers abandon goods that offer less utility.  Normal goods tend to be associated with customers in high-income.

4 0
3 years ago
The balance sheet of Flo's Restaurant showed total assets of $320,000, liabilities of $88,000 and stockholders’ equity of $282,0
SashulF [63]

Answer:

The answer is $148,000

Explanation:

Goodwill comes into effect or arises when a company acquires another company. Goodwill is an intangible asset. It is difference between the purchase price of a company and the net asset(total assets minus total liability)

Purchase price is $425,000

Fair value of the asset is $365,000

Total liability is  $88,000.

Net asset =  $365,000 - $88,000

=$277,000

Therefore, goodwill is $425,000 - $277,000

= $148,000

3 0
3 years ago
What method for improving strategic decision making involves having a separate team or individual carefully analyze and critique
Debora [2.8K]

The method for improving strategic decision making involves having a separate team or individual carefully analyze and critique the underlying assumptions and potential downsides of a proposed course of action is called as Devils Advocacy.

<h3>What is Devils Advocacy?</h3>

Devils Advocacy refers to the method in which the person provokes the other person to have arguments and debate with the other. It is done to test the other person strength to make the strong arguments.

It can be done for the right decision when to correct the thinking of the other person also to have the racial approach to the situation.

Learn more about Strategic decision Making here:

brainly.com/question/5803344

#SPJ1

6 0
2 years ago
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