Answer:
Roger used the technique of "responding to every concern by the customer" for building positive customer relations.
Explanation:
Building up strong customer relationships includes following techniques:
- Communication which means inquiring customer needs and wants, listening to them, providing them information.
- Exceeding Customer Expectations
- Providing Value in the form of quality products and services
- Responding to every concern which means taking each and every question, doubts or concerns of a customer seriously and providing them with the required information.
In the given case, the moment Roger knew that he wasn't sure of the information asked for, he immediately rang up his superior to get the exact correct information so as not to disappoint the customer.
This technique relates to responding to every concern by a customer.
Answer:A. Manager's need to analyze large amounts of information.
Explanation: One of the major roles and responsibilities of managers is the analysis of data and information before making any decisions. All managers must be effective and efficient in data analysis or in the analysis of Information in order to effectively perform and conduct the business of Management adequately.
Data analysis is a strategic need of management and it mainly sometimes involves large amount of information or data.
The DAW mean dispense after written. Dispense as written refers to the prescriber's instructions regarding authorization for substitutes with generic counterparts or ordering of the specific prescribed drug with "DO NOT SUBSTITUTE" the instructions on the prescription.
A DAW code indicates the prescriber's instructions to the payer for the generic equivalent substitute or dispense of the specific prescription drug. when the member expressly requests the brand-name drug over the generic version at the pharmacy In both cases, the plan continues to pay the high cost of the brand-name drug so that the member's access to the medication is not disrupted.
To learn more about DAW, click here.
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I imagine it's either OSHA or ANSI.
Answer: Okay that’s good lol and same here too
