Question

A telecom company assesses its developers more on their client support skills than their development skills. What would best describe the telecom company's performance management process?

Answer 1

Answer:

Contaminated

Explanation:

Performance management is the process by which the management of an organisation communicate and work together with employees to rate the employee's overall contribution to the organisation.

It is important to take a holistic view of contributions made by employees to gain an accurate insight into their performance.

In the given scenario where developers are assessed more on their client support skills than their development skills, the performance management process is contaminated because the employee's overall contribution is not being considered.