Answer:
His speech and diction were plain, terse, forcible.
<span>Pathogenic factors in aminoglycoside induced nephrotoxicity. Toxicol Lett 1990; 51: 241–259. De Broe ME, Paulus GJ, Verpooten GA et al. Early effects of gentamicin, tobramycin, and amikacin on the human kidney</span>
The communication imperative<span> is a recognition of the fact that the interpersonal relationship between the health care provider and the client is as fundamental to building and maintaining a practice as is clinical skill</span>
Pretty sure it's Desensitization