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Answer: Our decisions on health products and health procedures are affected by several external factors (Option A)
Explanation:
There are many factors that influence our decisions related to health. Some of the factors include:
The availability of multiple heath products in the market
The information that has been provided to us through different platforms like media, schools etc
Media has a lot of influence on our decisions since the advertisements we see somehow do impact us. Furthermore, testimonies of various icons is also a factor.
It is D, sharing appreciation for what is being said. Both A and B aren't crucial to being a good listener, in fact in practice they effectively draw attention to yourself, which would be fine if the question was regarding being a good conversationalist. Additionally, C is just completely irrelevant, that wouldn't even be a good conversation practice, let alone a trait important to listening.