Answer:
The answer is: A) omnichannel distribution
Explanation:
Onmichannel distribution is a multichannel approach to sales were customers are provided with a seamless shopping experience by integrating operations between brick and mortar stores and online shopping.
The internet changed our world and made information available anywhere, anytime. So shoppers can now buy something online at 11 PM while lying on their beds and they can decide to get the products sent home or pick them up at a store by themselves.
Companies that aren´t able to offer this type of shopping experience will tend to disappear (i.e. Sears).
Answer: Bullwhip Effect
Explanation:
The Bullwhip Effect occurs as a result of changes in the original information about the demand of a product as the information passes across the supply chain.
In the Bullwhip Effect small changes at the customers end of the supply chain leads to large variation in the manufacturing end of the chain.
A customer service representative would be a feature commonly used by huge companies in addressing the customers' issues with regards to their products and services. Furthermore, customer feedback is very important because the company would have the idea on how to improve their service or product.
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The process of combustion occurring without an open flame is called incomplete combustion