The prospecting stage is one of the first step in the personal selling process which basically used for identifying the efficient consumers and also developed the customer database in the system for the purpose of communication.
The prospecting stage is basically refers to the database, social contacts, various types of trading show that are used for locating the potential consumers according to the requirement.
Therefore, Prospecting stage is the correct answer.
Zone of tolerance: It defined as the service acceptance level of the customer beyond which the customer does not tolerate the service. it is an area between desired service and acceptable service, the acceptable service is the standard service in the market, which is made by advertisements and other communication sources.
In the given case, Nicole is able to deliver the acceptable service to the customer instead of being understaffed as she knows customer´s "zone of tolerance" before going elsewhere.
c. sells off a major portion of its business to another company.
Explanation:
The corporation that should obtain the approval of the shareholder prior when the business major portion is sell off to the another company as it is very crucial decision taken by the company. It cant be taken without the approval of the shareholder as they are the original investors of the company
So as per the given situation, the option c is correct
<span>Third variables are common problems that add or introduce additional explanations for a reaction or occurrence. That means that when conducting test, the variable is not the only consideration of cause, and the effect of the third variable must be analyzed and isolated from the overall results, otherwise the data is influenced and inaccurate.</span>