I'm not sure, but I think is C
Answer:
use CRM to find the answer quickly.
Explanation:
The quickest way to resolve customer's query is to use CRM.
CRM is acronym for Customer Relationship Management. CRM is a software that helps to manage relationship of customers with company.
CRM software is a tool that collects and manages the Customer data, business information, product details, training, etc.
So, in the given scenario, when a customer inqures about legal process with an organization, the customer service representative can use CRM to answer the question quickly, as this software consists of business information as well.
Therefore, option C is correct.
The correct answer would be, Actual loss experience of the group.
Experience rating utilizes Actual loss experience of the group in determining the rate the insurer will change for group coverage in each year of coverage.
Explanation:
When an employer adjusts premium for workers' compensation coverage based on the loses the insurer has experienced from that employer, then this adjustment is called as the experience modifier or experience rating.
In this rating, at the end of the year, the insurer charge for group coverage the actual loss experienced due to that group.
This rating helps the insurer to determine that a particular policymaker will file a claim or not. It also helps in determining which company has produced more workers' claims in a specified period of time.
Learn more about Insurance Coverage at:
brainly.com/question/2501031
#LearnWithBrainly
