After reading the passage, we can say that the Wintergarden Resort was experiencing a severe knowledge gap.
- In service marketing, knowledge gap refers to the difference between what the customer expects and what is actually provided to him by the company.
- In the case of Wintergarden Resort, the knowledge gap is quite big.
- Juanita's expectations were not met at all. She is most likely going to leave the resort referring to the hotel experience as disappointing.
- To reduce the gap, the resort can step up to the tasks of actually providing what they advertise:
- The pool should be properly heated;
- The rooms should be ready before the customers arrive;
- The singer should be able to sing;
- The breakfast should be fresh.
Learn more about the topic here:
brainly.com/question/25280433
Answer:
The y-axis shows how bright a star is at that wavelength
Explanation:
Answer:
This type of corporation or coming together to form a business is called partnership
Explanation:
A partnership is simply known to be the coming together or an associatation whereby there are 2 or more persons for the purpose of a profit business and they are called co-owners of the business.
Partnership do exist when there is A profits or losses to be shared, A joint ownership of the business and an equal right to be involved in management. An agreement in partnership exist in oral, written, or implied by conduct and partners in this regard have equal rights in managing, unless if there is an alternative agreement.
Metrics is the most common name given to computed or derived facts.
A fact is defined as information about the world that is valid, and it is based on evidence rather than personal opinions.
Facts are often classified into different types depending on their characteristics, this includes:
- Analytical facts.
- Derived facts.
- Evaluative facts.
- Stored facts.
- Among others.
In the case of derived facts, these are facts that derive from other facts. For example, if it is known 80% of people in a country are vaccinated, it can be concluded 20% are not vaccinated (derived fact).
Moreover, a derived fact is also known as a metric because derived facts usually measure specific variables based on previous information. This is necessary to differentiate derived facts from other types of facts such as stored facts or analytical facts.
Learn more in: brainly.com/question/19255913
Answer:
concealed knowledge test
Explanation:
The procedure of questioning a crime suspect person who is attached to a lie detector and the police is questioning only that part of the crime known to both the law breaker and the police officer is called as concealed knowledge test.
The concealed knowledge test is also know as Concealed Information Test or the CIT. It is almost similar to the traditional polygraph test. This test is a not a test of emotion but a test of recognition.
This test is easy to set and easy to score. It is the most important technical device that the examiner can use.
Thus the answer is "concealed knowledge test".
