Answer:
they are afraid of hearing any negative feedback
<span>This is a true statement. When Joseph is setting these plans, he is giving himself a roadmap on how he and his employees will best achieve these goals over the timeframe required. By planning, he can make sure that the business stays on track to meet whatever figures the company has set forth.</span>
I think it would be D, because to have morals means that you have values. It's basically what they believe in and so on.
The rest of your question:
unavoidable fixed overhead cost. What are the relevant costs for this decision? Based only these costs, which option should the company <span>choose?
The answer:
Relevant cost to make and Buy.</span>
Answer: Customer value
Explanation: In simple words, customer value refers to the level of satisfaction that the consumer receives from purchasing a commodity. The level of satisfaction highly depends on the price that the customer gives for the commodity.
In the given case, the customer of Susan's were concerned about their utility satisfaction.
Hence from the above we can conclude that the correct option is C.