The value of the premiums the company takes in is higher than the value of the payouts it makes.
The insurance company always has a collection of premium. They will pool these premiums and invest it to other investments that have guaranteed payouts with the highest interest earned. In the event of payout, all revenue earned net of the amount paid is the profit of the insurance company.
Answer: A. Worried and desperate
Explanation: Chief John Ross sounds distressed and disheartened. (Some evidence includes lines 34 [harassed], 42-48 [despoiled of private possessions, stripped of every attribute of freedom, denationalized, disenfranchised, etc.], 52 [overwhelmed, sickened, utterance is paralyzed]).
The point of view was first person