First, it really important for me not to raise my voice. i need to maintain my emotion no matter how rude the customer on the phone might be.
Then i will patiently explain the truth about the situation (her friend did not book at my hotel) and i will try to calmly persuade her to ask her friend about the further detail of the booking
where are the options???????
Answer:
Dividends paid ⇒ Financing Activities (F)
Repayments of long term debt ⇒ Financing Activities (F)
Depreciation and amortization ⇒ (NA)
Proceeds from issuance of common stock to employees ⇒ (NA)
Change in accounts payable and accrued expenses ⇒ Operating Activities (O)
Cash collections from customers ⇒ Operating Activities (O)
Net repayments of notes payable to banks ⇒ Financing Activities (F)
Net income ⇒ Operating Activities (O)
Payments to acquire property and equipment ⇒ Investing Activities (I)
Change in inventory ⇒ Operating Activities (O)
If the business has too many taxes it can go out of Business.
It is not possible that she spent $320 for the second purchase, this is because the prices of the books and the video games did not change.
In her first purchase, Marrillia bought 4 books and 3 videos and in her second purchase, she bought double of the products she bought in the first purchase, that is, 8 books and 6 videos. Since there is no price change in the products, Marilla must have spend $360 [$180 * 2] in her second purchase.