Benevolent and Kindhearted are similar in meaning, kindhearted is typically defined as having a kind nature whereas benevolent is typically defined as being kindly.
Answer:
Here are tips for coping with a tense situation and hopefully resolving it to everyone's satisfaction:
Remain calm. ...
Don't take it personally. ...
Use your best listening skills. ...
Actively sympathize. ...
Apologize gracefully. ...
Find a solution. ...
Take a few minutes on your own.
Explanation:
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