Jeremy Simms was a unique boy of his time, he was blind to race.
As part of managing the TANGIBLE component of service quality, Julia demands all employees either wear uniforms or business attire at all sporting events where they will interact with fans or sponsorship customers.
TANGIBLE: it means the appearance the facilities, equipment, personnel, and communication materials.
Answer:
Personification connects readers with the object that is personified. Personification can make descriptions of non-human entities more vivid, or can help readers understand, sympathize with, or react emotionally to non-human characters.
Explanation: hope this helps!