Sensory language is the answer I believe
pretty sure they want the "If a patient is in pain, _they_ can use the call button to alert a nurse." which is bullcrap but, what can you do
It is about Gordon korman using the item as the next future item in the case of the continuing investigation. The protagonist says the character of the secretary is the only territory of the England in the northwest. Therefore the protagonist is saying that Gordon is using the future time telling as the next best item. Good luck :)