Question

Typhanie, a customer service representative with WestComm Wireless Services, was asked by one of her customers if WestComm would be interested in joining the chamber of commerce to meet potential customers and increase its contacts in the local business community. Typhanie believes this is a very good idea and approached her manager, Deondre, about becoming a chamber member. Deondre said to Typhanie, "Because the cost of membership is over $500 and you will have to leave the office to attend meetings, I will have to get approval from management above me." WestComm is an example of an organization with:_________.
A. work specialization.
B. unity of command.
C. line managers.
D. decentralized authority.
E. centralized authority.

Answer 1

Answer:

E. centralized authority.

Explanation:

Centralized authority is a type of structure in which  organizational management structure where most of the major decision-making power and authority rests in the hands of a concentrated group of leaders.

Answer 2

Answer:

B. unity of command.  

Explanation:

WestComm is an example of an organization with unity of command.

Unity of command is a management situation that provides that an employee is responsible to only one supervisor, who in turn is responsible to only one supervisor, and so on up the organizational hierarchy. This is true even if the top of the organization is led by a group of people.

This is reflected in the scenario because Typhanie sought approval from Deondre and she in turn stated "Because the cost of membership is over $500 and you will have to leave the office to attend meetings, I will have to get approval from management above me." Implying unity of Command