THe author is speaking to an unknown person asking typical questions
Answer:
the telephone was an exciting invention as it revolutionised communication and people across the country were connected for the first time, however people were concerned there would be negative consequences.
Answer:
In order to express oneself in a formal way, correct grammar must be used, since it makes for a serious tone, that is, it shows whatever was written was done so carefully and seriously, as a sign of respect for the addressee. In formal writing, even abbreviations must be avoided, as well as contractions. Therefore, correct grammar is the way to go if you want to achieve a formal tone.