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balu736 [363]
3 years ago
7

The Fairmont Hotels chain of hotels and resorts has a practice of inputting information about a guest's preferences into a datab

ase, which is referred to by the employees the next time the guest returns to the hotel. Philip, who is a regular customer of Fairmont Banff Spring. He On arrival, he gets out of the cab, enters the hotel, goes to the guest desk, and talks to the guest executive about his room. These customer interactions are referred to as _____.
Business
1 answer:
Aleksandr [31]3 years ago
4 0

Answer:

Touch points

Explanation:

Touch points of a business are the points at which there are contact with the customer in the course of a business providing service to the customer.

For example a customer may encounter a business brand on its website, through add, or calls to its customer service.

In the given scenario Fairmont Hotels inputs information about a guest's preferences into a database, which is referred to by the employees the next time the guest returns to the hotel.

This is a record of touch points with customer to guage how to give him better service in the future

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Profit margin is synonymous with the term _______ and tells whether or not total profit will be positive.
Brut [27]

Answer: Average profit

Explanation:

Both average profit and profit margin show the percentage of profit that a company can expect to receive from $1 worth of sales. It is calculated by dividing the profits by the sales figure,

If sales are $10 and profits are $3, the profit margin would be:

= 3/10

= 30%

This means that for every $1 of sales, there is $0.30 in profit. This method shows us whether the total profit will be negative or positive by showing us individual product profit.

8 0
3 years ago
Former GVO marketing director, David Lieberman, tells a story about a new product idea proposed by a creative person. The idea w
WITCHER [35]

Answer: A - vested interests in the status quo

Explanation: Vested interests in the status quo is when people derive their income, job, status or power from something they have an interest in.

Even if the situation causes obvious harm to people or the environment, they work to keep the status quo for economic reasons. This causes a conflict of interest between what is good for the individual in the short term and what is good for humanity and the planet in the long term.

Vested interest structures impede and suppress innovations that would benefit society as a whole. The most practical solution is to implement a guaranteed livable income which would immediately reduce the impact and number of vested interests, and would free humanity to evolve and save the environment before it is too late.

5 0
3 years ago
Ethical behavior begins with:.
Marizza181 [45]

Answer:

manners

Explanation:

4 0
2 years ago
Splish Brothers Inc. issues $257,000, 10-year, 8% bonds at 99. Prepare the journal entry to record the sale of these bonds on Ma
klemol [59]

Answer:

Dr Cash 254,430

Dr Discount on bonds payable 2,570

Cr Bonds payable 257,000

Explanation:

Preparation of the journal entry to record the sale of these bonds on March 1, 2022

Based on the information given we were told that Brothers Inc. issues the amount of $257,000 that includes 10-year and 8% bonds at 99 which means that the journal entry to record the sale of these bonds on March 1, 2022 will be :

March 1, 2022

Dr Cash 254,430

(257,000*99%)

Dr Discount on bonds payable 2,570

([$257,000*(100%-99%)]

Cr Bonds payable 257,000

(Being to record the sale of bonds)

8 0
3 years ago
All of the following are reasons why configuration management is an important risk management process, EXCEPT:
ehidna [41]

Answer:

The correct answer is letter "B": It reduces unintended outages.

Explanation:

Configuration management is the detailed registration, maintenance, and update of the information of the technological components of a company. The process aims to provide the organization with a stable system that allows the normal flow of the operations of the business.

<em>System breakdowns, cyber-attacks, major power outages are prevented with this approach or mitigated when they happen unexpectedly.</em>

4 0
3 years ago
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