Because (1) there is a possibility that her classmates said her the wrong score or (2) there is a problem in her ears.
If this is just a general question, one example you could use would be Earth systems. You could use Earth's interior powers and volcanic eruptions. The heat from Earth's internal processes cause volcanic eruptions.
(Ik this is really random but i just did science he lol, i doubt i actually helped because i wasn't really sure of the question but i tried haha)
The answer should be the option C the person feels like an outsider of a group
Answer: The main idea of the story of the year is ,
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