The answer is a sentence.
Explanation:
3 steps to resolving conflict
Listen to understand. Meet with each person on their own to understand what their issues are. ...
Meet to discuss the key issues. Organise a meeting of yourself and the two people in a neutral and confidential environment. ...
Hold follow-up review meetings
Symbolism is a figure of speech used for when an author wants to create a certain mood or emotion whilst writing a book or a novel.