The answer is *D. Narrative*, because a memoir is a story/letter of one's life as being told to someone else.
Answer: gullible.
In this excerpt, the people from Arkansas who decided to go see the show are extremely unhappy with the way it turned out. However, they are embarrased because the theatre company has deceived them and taken their money. Therefore, instead of telling everyone else how deceptive the practice was, they will keep it secret out of embarrasment. Moreover, they will advise everyone to go see the play. Therefore, it is clear that the townspeople are afraid of being seen as gullible.
D is correct counter means to receive then give back in a better way.