Answer:
b. Try not to argue with her or be defensive.
c. When talking with her, use clarifying statements to show her you understand the problem.
d. Don't dismiss what she says the problem might be.
Explanation:
In facing or relating with a difficult client as a customer relation officer, one of the basic things to do is to avoid arguing with her or to be defensive. You simply avoid anything that will lead to argument, politely and calmly make your point and pass it across.
The next thing needed to be done is to ensure you clarify her properly, leave no room for doubt from her concerning your knowledge on the product.
Finally, dont overlook her complaint on what the problem is, show empathy, listen through and offer your best solution.
Answer: Diego is using Active strategy to reduce uncertainty.
Explanation: Active strategy is an act of using a well known tested and trusted method to generate the best result possible.
Diego asking Louisa's sister is an active strategy as Diego doesn't want to leave anything to chance.
Answer:
Types of solid waste generated in residential areas includes food wastes, packaging (bottles and cans), papers and miscellaneous items that have been used up or broken and are thrown out as waste (e.g. ashes, old shoes, worn out clothes, broken cooking pots, paper, baskets, bags, etc.).
Explanation:
I think it help you.
Answer:
The excesses of that contemptible treatment is the very reason why the Haitian Revolution was so successful: the treatment of slaves and Mulattoes in Haiti was so bad that it forced the most violent and ultimately, the most successful slave insurrection in history.
Explanation:
