Pride can be a good or bad thing. For example, having pride in yourself can help with confidence and self-esteem. On the other hand, having too much pride can lead to ignorance and irrational decisions. Think of some examples from literature to represent this two-sided trait. There are plenty of characters in novels who had just the right amount of bravery and assurance, and the same goes for self-obsessed antagonists, as well. If you have any more questions, feel free to contact me through the chat! I hope this helps :)
Oberon instructs Puck, his helper, to find a magic love potion and to give it to Lysander so as to make him fall in love with Hermia. However, Puck makes a mistake and because of it, both Lysander and Demetrius fall in love with Helena, which is not something Oberon wanted to happen.
The verb here is "had given"; this is past perfect: it's a perfect tense, because it has a past participle with the -ed ending ("given") and it's the past perfect because the auxiliary verb is the past form of "have": had.
I'd say probably when the person you are contacting prefers communicating via call or text or another form of messaging. For almost anything professional or business related, it would be appropriate and acceptable to email.