I believe the answer is: <span>the actor/observer discrepancy
</span><span>the actor/observer discrepancy refers to the tendency to attribute the cause of problem to external factors (such as other people, or environmental situation) while the cause of the problem is actually come from individual's internal quality. </span>
Answer:
Join a group sharing her views
Explanation:
This is a true statement as you must learn to gauge the needs of your audience whenever you are speaking publicly.