This is an instance of dramatic irony, taking into account that this figure of spech is when the implications of a situation, speech, etc, are understood by the audience but not by the characters in the play.
No change because the rest are basicly repeats
Explanation:
Your answer depends on your second choice; listening no talking, politeness, mutual understanding, bias, acceptance.
listening is important if you are the recipient of communication.
politeness for the speakers opinion.
mutual understanding for what the speaker is trying to convey.
bias for putting yourself in the speakers shoes.
acceptance for the speakers opinion, wheather or not you share the same opinion..
Phase, in thermodynamics, chemically and physically uniform or homogeneous quantity of matter that can be separated mechanically from a non-homogeneous mixture and that may consist of a single substance or a mixture of substances
(hope this helps ^^)
