Answer: One author claims that dogs bred to be tiny may have weak nerves
Explanation: The research word "claim" in this sentence is used correctly, and not to mention the fact that it is more likely for this word to come from a reliable source, such as a person that has written a book at least <em>once </em>in his or her life. (I've done this quiz).
Proper grooming and professional appearance are important to gain not just a positive impression but also respect in the workplace. First impressions matter and the way employees look and carry themselves create impact with customers, and potential clients.