I would say B) they blow all the time
A mid-ocean ridge or mid-oceanic ridge is an underwater mountain range, formed by plate tectonics. This uplifting of the ocean floor occurs when convection currents rise in the mantle beneath the oceanic crust and create magma where two tectonic plates meet at a divergent boundary.
Bottlenecks: points where tasks accumulate and the process flow is slowed. These should be analyzed and the problem solved. Read more about bottlenecks.
Points of contact with the customer: should always be fully satisfying experiences. Monitor them, as these are the times when the customer “judges” the company.
Determine the value - adding activities: these should be improved the most. Those that do not add value should be stopped.
I believe it is East and West Germany because it has to do with the Berlin Wall which seperated Germany.
European Union so it's C.