c. control emotions, listen, understand goals, focus on problem, agree on a solution d. explain your position, give reasons, focus on problem, decide on a situation
When asking about books, I suggest using shmoop.com because it gives short but descriptive chapter-by-chapter summaries.
I believe the answers are B and C
Hope this helps :)
Tax time or when you get a new job i think
Yes evil is the matter of perception because it depends almost as if
like robin hood he stole from the rich to give to the poor so yes it does