I have one called "This is Where It Ends" not sure who its by but its about a school shooting from different perspectives. Hope this helped☺
Answer: Isabel Glennie is the name of Evelyn's mother. Evelyn's mother Isabel recollects one incident when Evelyn was eight years old. She says that Evelyn was waiting for her turn to play the piano but when her name was called out, she did not respond.
Explanation:
At first the people does not bluntly show gratitude to Jim, they treat what he does as his work which does not need gratitude. Later on, they learned that they must thank him for his work even if he gets paid for doing it. They should still show gratitude to him, this boosts his morale and will make him enjoy his work more.