The role of quality policy and objectives in the university is to define the purpose and strategic direction followed by the school authorities.
The quality policy is usually written in a brief statement which describes the vision, mission and the objective of the university. The importance (roles) of quality policy and objectives in an university includes:
Establishing a quality policy makes its known that the university operates with ethical standards that should not be disobeyed.
It serves as a requirement for any formalized quality management system.
It can serve as a way to drive passion for cultural change within an organisation (university)
It serves as a reminder to both employees and students of the university about their commitment to quality.
