Question

What are the roles of quality, policy and objectives in the University? (Answer in 300 words)​

Answer 1

The role of quality policy and objectives in the university is to define the purpose and strategic direction followed by the school authorities.

The quality policy is usually written in a brief statement which describes the vision, mission and the objective of the university. The importance (roles) of quality policy and objectives in an university includes:

• Establishing a quality policy makes its known that the university operates with ethical standards that should not be disobeyed.

• It serves as a requirement for any formalized quality management system.

• It can serve as a way to drive passion for cultural change within an organisation (university)

• It serves as a reminder to both employees and students of the university about their commitment to quality.

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