<u>Solution and Explanation:</u>
<u>Setting a Goal = B
</u>
Basis the past data and knowledge, 90 seconds is set as target for maximum time to hold
.
<u>Developing a Action Plan = A
</u>
The contingent call center workers are hired for anytime service and support to ensure hold time is less than 90 seconds
.
<u>Reviewing progress = C
</u>
In mid of the project, review is done to check how many times hold time exceeded 90 seconds
.
<u>Appraising performance = D
</u>
It is done at the end post project completion with data and results
.
Answer:
You should call your manager or supervisor. It is not your responsibility to cover for someone else. You could also call in someone else in the position to see if they wanted to come in. explain the situation, you ask to be relieved or get paid double time for overtime, if that is not an option close up shop, and make sure everything is secure and locked up properly, then go home. You have done everything you are supposed to do, now the responsibility rests with your boss.
Answer:
Utilization.
Explanation:
The measure that captures the use of a fixed asset in serving customers relative to the asset's capacity is known as the utilization rate.
This ultimately implies that, a utilization rate measures or estimates the level of output a fixed asset produces relative or in comparison with it's capacity.
Generally, the utilization rate is usually measured in proportions and displayed in percentages so as to gather information about organizational cost structure and operational efficiency.
Answer:
D
Explanation:
WSPT assigns the highest priority to the job with the LOWEST weight/processing time ratio.
