There are different aspect of customer service. Properly addressing the customer's needs the first time they call, eliminating the need for a second call, is called first call resolution.
<h3>Customer relationship management (CRM)</h3>
- In customer relationship management (CRM), we can say that first call resolution is simply the right step taken in addressing the customer's need especially when they call in the first time.
Conclusively, This helps to remove the need for the customer to be follow up on with second call and thus strengths customer relationship with the brand.
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Answer:
a. When drawing conclusions, make sure you summarize and explain your findings.
b. Tips for writing recommendations:
A. Your recommendations should always be the result of prior logical analysis.
B. Your recommendations should never be in the form of a command.
Explanation:
A good conclusion touches the theme or main topic, summarizes the main points, and connects with the introduction, but with a sense of closure. Conclusions should be sound and logical. Irrelevant conclusions are annoying to the senses. Without a conclusion, the report will sound like one illogical move without clear direction and purpose.
Recommendations should address improvement efforts based on the problem(s) presented in the body of the report.
Answer:
A. Country B has a comparative advantage producing copper.
Explanation:
Comparative advantage is the capability of a firm or country to produce a good or service at a lower opportunity cost than rivals. It implies the country uses fewer resources to produce that commodity. Comparative advantage enables a country to have a higher output while using the same inputs as its competitors.
Country B can produce 400 tons of copper, while country A ability is 300 tons. Country B uses labor and materials more efficiently in copper production; hence it has a comparative
You can tell that the costumer is impatient and appears to be after what they are looking for.
