2. She started as a cashier but now she uses an iPad to collect and pack orders for online
customers.
3 She has to avoid customers due to the coronavirus and people panic-buying food and supplies
cause arguments and upset staff.
4 She has gained skills and respect. Her job is an essential service.
5 (example) Yes. It would be interesting as you would be dealing with online and walk-in customers. You would be improving your online skills while dealing with people in the real world
Answer: By keeping facts like his name and the crime unknown to the reader, the reader can better visualize themselves in the position of the narrator, leading to more fear.