Professional Electronic Communication
Objectives
• Evaluate the appropriate uses and implications of casual versus professional language
• Evaluate the implications of language used in a public forum
What’s in it for me?
Electronic communication is increasingly becoming the way we do business and communicate with our friends via SNS and e-mail. Because we can’t hear the words in an electronic communication, we can’t transmit nuances that can clarify intent. That missing element allows for greater misinterpretation when messages are sent without careful regard.
What About the Widgets?
Section I: The Scenario
What a piece of junk! Your product is completely worthless! You’re so incompetent, I’ll bet you can’t even read this message, much less manufacture a widget that actually works. I demand my money back plus 10% for the pain and suffering your worthless widget has caused me.
If I don’t hear from you immediately, the next message you get will be from my attorney!
Aiden Grey
Imagine that you own and operate an online company that sells widgets. You receive the following e-mail:
Tip!
Try to separate what the writer wants from the way he’s expressing himself. Also consider what you need to find out from this writer.
Section II: Letter to Customer
Directions: As owner of the online company, analyze the customer’s message and write an appropriate response on a separate sheet of paper or in your eNotes. Your goal is to make your customer happy and feel like he is treated fairly and with respect.
Answer:
Obedience
Explanation:
Keung is obedient to the police officer by following the instruction given to him by the officer to take a different route.
Obedience is a form of human behavior in which an individual obeys or follows laws and order from an higher authority. It is a behavior that is in conformity with the laid down rules of the land. It is believed that humans are more obedient to law enforcement authorities such as police or soldiers.
Obedience in the society helps to maintain peace and order while disobedience causes unrest and war in the society.
Depending on context, obedience can be seen as moral, immoral, or amoral.
• Moral is obeying what is right.
• Immoral is obeying bad laws
• Amoral is neither right not wrong.
Answer:
<u>o</u> r <u>a</u><u> </u> ng <u>e</u><u> </u>
Explanation:
means it will became .
<h2>please give brainliest plz follow </h2>
Answer:
steal/ take over / expropriate
