Answer: usage-rate segmentation
Explanation: Usage-rate segmentation divides a market by the quantity of product bought or consumed. The 80/20 principle holds that 20 percent of all customers generate 80 percent of the demand.
<u>Solution and Explanation:</u>
<u>The total return is as follows:
</u>
Total return = (Closing price – opening price + dividend) / opening price
= -8.54%
Therefore, the total return is -8.54%
b. Dividend yield is as follows;
Dividend yield = Dividend / opening price
= $1.45 divided by $65
= 2.23%
Therefore, the dividend yield is 2.23%
c. the capital gain yield is as follows;
Capital gain yield = (Closing price – opening price) / opening price
= -10.77%
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Answer:
2.21%
Explanation:
The internal rate of return is the rate of return on the project where the present value of future cash flows equals the initial investment outlay. It is known as the break-even discount rate since, at IRR, the net present value is zero.
The IRR can be determined using the excel IRR function as shown thus:
=IRR(values)
values are the cash flows from years 0-4
Find attached excel file for IRR computation
Answer:
server
Explanation:
A service blueprint is a diagram or an illustration of the service process in an organization. It visualizes a company's service process to identify improvement areas to provide a better customer experience.
A service blueprint illustrates the relationship between various service components that interact directly or indirectly with customers. They include customer facings and back-office employees and digital interfaces such as the company website.
