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trust me, i just answered this question on i-Ready :) so i guarantee this is correct.
Both conflicts are related to confusion over Gogol’s two names.
In the first excerpt it is about how Gogol has two names, Nikhil and Gogol. Gogol is a pet name used by his family while Nikhil is his "good name". Nikhil is his more formal name and should be the one used at school. However, since Gogol was put on his birth certificate, the school must register him using his legal name.
