Answer: B) Internal.
Explanation: in literature a conflict is a struggle between two opposite forces, usually between a main character and some other force, that can be external or internal. In the given excerpt from "The Strange Case of Dr. Jekyll and Mr. Hyde" by Robert Louis Stevenson, we can see an example of a character dealing with an internal conflict, because Mr. Utterson is struggling with his thoughts about the relation between Mr. Hyde and Dr. Jekyll.
The answer is: [C]: the shot heard round the world:
__________________________________________
Explanation: "Hyperbole" is a literary device or technique that involved exaggeration.
______________
From the answer choices given, the term: "shot heard round the world" is the only choice that fits this definition.
Could a single "shot" really be heard: "round the world" ??
However, there could have been widespread consequences of a shot (even a single shot); or even worldwide consequences.
________________________________________
It certainly could be heard "round the field"; thus eliminating answer choice "D".
___________
Facts or statistics are not used when making an appeal to logos