I believe the answer is: Incident action planning
Incident action planning should always be formulated before the operation to handle a certain incidents in order to provide the workers with general framework on the goals that they should accomplished (along with their responsibilities) while avoid causing additional damage.
I’m assuming that it’s NYC since a lot of ppl live there
Roles are behavior patterns expected of someone who occupies a given position in a social unit.
Explanation:
It is a behavior pattern. A role can be defined as a set of beliefs, behaviors, obligations, rights and norms correlated as convinced by people in a social situation. It is an expected or independent or constantly changing behavior and may have an individual social status. This is important for both functional and interactional understanding of society.
When a person holds certain position then people expects from that person to behave according to a certain pattern. But it is not true that a person behaves according to the certain norms because other factors such as mentality, nature of the person and mental state also plays an important role in managing ‘role’.
The answer is "Scientific journal".