Answer:
The correct answer is Points of interaction.
Explanation:
The term touchpoint refers to all the points of contact between the client and a brand “that imply an interaction with a human need, at a specific time and place” (Risdon, 2013).
If there is an interaction then there is also an exchange of value between the individual and the organization. And professionals in Customer Experience have to understand what kind of value flows. We must ensure that the perceived value is greater than the cost.
On the other hand, the fact that an interaction occurs before a specific human need tells us that we must know what drives it. The need is what marks the nature of the interaction. In other words, the design of an experience changes radically depending on the needs involved.
Answer:
Global marketing standardization
Explanation:
In Global marketing standardization technique companies or firms try to create the equal standards of product and service globally, In general term Companies make the same quality and quantity of their product or service to create a uniqueness and market establishment.
In this situation, Zenith provides the same machine technology and ingredient for there customer. it is a type of Global marketing technique.
Answer:
Management training program.
Explanation:
Management training program is a structured program in which a high-potential trainee is groomed for a management position through a carefully designed sequence of short-term job transfers and rotations, gaining experience with various parts of the business, often with increasing levels of challenge and responsibility.
Basically, it is a structured program which is typically designed and focused on improving a high-potential trainee's skills such as communication, listening, empathy, oratory abilities, etc, in order to make them to be more productive, valuable, an effective leader, and leverage on new opportunities that would help the organization achieve success in their set goals and objectives, as well as enhance their competitive advantage over rivals in the industry.
1. b, the price mechanism would adjust itself in a free market
2. c, they sell almost identical products
Answer:
a. Ming - Power Distance
b. Ben - Individualism and Collectivism
c. Elena - Uncertainty Avoidance
d. Jiro - Masculinity / Femininity
e. Bill - Time Orientation
Explanation:
Ming has shown characteristics of power distance as she considers herself to be superior of others. There is unequal distribution of power and Ming accepts it. Ben is more towards freedom and he does not want any one to interfere in his matters. Elena is a risk averse person who does not takes risk and follows the same routine everyday in order to avoid any uncertainty.
