The role that social media had was the communication and planning of the Arab Uprisings. The participants would be able to message each other through the media. Another thing the media was able to do was raising awareness.
Hope this is right all I did was some two minute(ish) research. Hope this helps!
The correct answer is The only two choices were to operate, or to refrain from operating. This is the one choice in which correct parallel structure is showcased.