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Mintzberg characterized managers' interaction with people both inside and outside of their work units as their interpersonal roles.
The relationships that a manager must have with others are covered by interpersonal roles. Figurehead, leader, and liaison are the three positions that fall under this category. Due to their formal authority and position of symbolic leadership inside their organisations, managers are required to take on the role of figureheads.
Managers must balance the requirements of their subordinates with the needs of the organisation they lead. Liaison, the third interpersonal function, focuses on the horizontal relationships that a manager needs to be successful, according to work-activity research. A manager must keep up a network of contacts outside the company.
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Today, as a result of extensive new research and profound changes in American race relations, historians view Reconstruction far more favorably, as a time of genuine progress for former slaves and the South
