I would say courteous because since Anna is rude, Bess is the opposite of that trait. Courteous can also mean that Bess is respectful to her employers and would rather meet her deadlines and come right on time to work instead of doing what Anna does.
I can see why you would choose dependable. It would have worked out perfectly if the line 'but Anna is rude to customers' wasn't included. Since it is included, courteous should be the best answer that makes sense on all territories.
So when the prompt asks for 3 examples of powerful language, it's asking for something that makes an impact. It's powerful, and it make you think. Kind of like figurative language or metaphors. That's just what I think though...
Answer:
Nope this app is free no money is needed at all :)
Explanation:
I believe this is a dependant clause
