the answer it's the first one
Answer:
C. Informing the public
Explanation:
Public records are any information or documents that are made by a government agency or officer and are required by law to be kept and maintained. Most of the documents are available to anyone that requests them and it's basically meant to keep the people informed.
Answer:She can observe her employees work to determine the cause of the problem, and then respond appropriately.
Explanation:Observation method is a great procedure to see how people behave in their natural environment ,without doing any alterations or manipulations to the environment.
Jaclyn can see how responsive her employees are to the customers and from her observation she can evaluate the causes and then find a way to effectively resolve this issue.
can u tell which which invention you read in that lesson